Privacy Policy
Last updated: May 8, 2026
Who We Are
Spokane Stump Co is a product owned and operated by Neocorpora LLC, a Delaware limited liability company. Neocorpora LLC operates spokanestumpco.com. We are a referral service that connects property owners in the Spokane, WA area with local stump grinding and stump removal professionals. We are not a stump grinding contractor; we do not perform any physical work ourselves.
Information We Collect
We collect information you provide directly to us when you:
- Submit a quote request form on our website
- Call our phone number
- Contact us by any other means
The information we may collect includes:
- Full name
- Phone number
- Email address (if provided)
- Property address or neighborhood
- Project description and any other details you choose to share
We may also collect standard technical information automatically when you visit our site, such as IP address, browser type, pages visited, and referring URL. This information is used in aggregate for analytics purposes only.
How We Use Your Information
We use the information you provide to:
- Connect you with a local stump grinding or stump removal provider in our network who can respond to your request
- Follow up with you regarding your quote request if needed
- Improve our service and website
How We Share Your Information
This is a referral service. When you submit a quote request or call our number, your contact information and project details may be shared with one or more local service providers in our network so they can contact you about your stump grinding job.
By submitting a form or calling us, you expressly consent to having your contact information shared with a local service professional for this purpose.
We do not sell your personal information to third-party data brokers or marketing lists. We do not share your information with providers outside the context of fulfilling your service request.
Cookies and Analytics
Our website may use cookies or similar tracking technologies for basic analytics (e.g., counting page visits). We do not use tracking cookies for advertising retargeting. You may disable cookies in your browser settings; doing so will not affect your ability to use this site.
Third-Party Services
Our forms are processed by Netlify. By submitting a form, your data is also subject to Netlify’s Privacy Policy. We may also use third-party analytics tools (such as Google Analytics). Use of those tools is subject to their respective privacy policies.
Data Retention
We retain form submission data as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of future communications from us
To exercise any of these rights, contact us using the information below.
Children’s Privacy
This site is not directed to children under 13. We do not knowingly collect personal information from anyone under 13 years of age. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page. Continued use of this site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us by:
- Phone: (509) 418-9450
- Using the contact form on this website